If you’ve never had new windows or doors fitted before, chances are you’re wondering exactly what happens on install day. People often ask us things like: How long will it take? Is the house going to be a mess? Do I need to move everything? These are all great questions, after all, you’re letting people into your home, and you want to know what that’s actually going to be like.
At Birmingham Glass, we’ve done thousands of installations over the years, and one thing we’ve learned is that the experience matters just as much as the end result. So, here’s a step-by-step look at what happens when our team come to install new windows and doors in your home.
Before the day: Making sure everything’s ready
By the time install day comes around, we’ve already been out to measure everything properly. Our surveyor doesn’t just measure and leave. They’re checking the details that people don’t always think about like how the current frames are fitted, the condition of the brickwork, whether there’s anything unusual structurally. It’s all about making sure the new windows or doors fit exactly as they should.
Closer to the install date, we’ll be in touch to confirm timing and talk through anything you might need to do beforehand. usually, it’s simple things like clearing items from windowsills, moving furniture back a bit to give the fitters room to work and making sure that any furry friends are safely put away in another room. Nothing drastic, and if there’s anything specific, we’ll tell you in advance.
A lot of customers say this part puts their mind at ease, because they know what’s happening and when.
On the day: Turning up and getting started
On the day itself, the fitting team will arrive as arranged and introduce themselves before getting started. This might sound obvious, but it makes a difference. You’re not just opening the door to strangers carrying tools, you’re meeting the people who’ll be working in your home for the day.
Before any actual fitting begins, they’ll put protective sheets down to keep floors clean and prevent damage. That’s standard practice for us. Nobody wants to spend the evening cleaning up after having new windows fitted. To us, how our team treats someone’s home is just as important as how well they fit the windows.
During the installation: Getting the job done properly
There’s no getting around the fact that installing windows and doors is hands-on work. There’s drilling, removing old frames, fitting new ones, sealing everything properly. But don’t worry, it’s not chaos!
Our fitters work in a steady, organised way. They’ll remove the old window or door, prepare the opening, install the new one, and make sure everything is secure and sealed as they go. They clean up as they work, rather than leaving everything until the end. Most customers are surprised by how straightforward it feels once it’s underway.
You don’t have to hover or keep checking on things. Some people like to watch and ask questions, whereas others just carry on with their day. Either is fine with us. And if you do have questions, the team will happily answer them.
Before we leave: Checking everything with you
Once the installation is finished, the jobs not just signed off and forgotten.
Our team will tidy up which includes taking away the old frames, moving your furniture back and wiping off surfaces. The fitter will then go through everything with you. They’ll open and close the windows or doors, show you how locks work if they’re different from your old ones, and make sure you’re happy with how everything looks.
If anything needs adjusting, it gets noted and sorted. We don’t expect customers to just accept things and figure it out later. This is your chance to see everything properly. Most of the time, everything’s spot on, but if it’s not, we deal with it.
Aftercare: You’re not on your own
Once the job’s done, you’ll get your warranty information and paperwork, but more importantly, you’ll know how to contact us if you ever need to. Sometimes months or years later, customers might have a question or need a small adjustment. It happens. And because we’re local, we’re here to help.
You’re not chasing a national call centre or explaining your situation to someone who’s never heard of you. You’re speaking to the same company that did the work.
If you’d like to find out more about what it’s like to work with Birmingham Glass, you can find out more here. Or if you’re ready to take the next step, you can get a free, no-obligation quote today.
