We’re a large and growing team and when we call ourselves a family we mean it literally!
At Birmingham Glass it’s a real family affair! At the helm you have Mick and Mike, a father-son duo. Mick’s nephew (aka Mike’s cousin) is a key member of our team, leading our fitting operations. Jayne is our official Financial Controller, but more importantly, she’s the unofficial “Mum” to all of us here. She’s been a guiding figure in the company for over 20 years! Rachel, Jayne’s daughter, is also part of our administration team, lending her skills to support our day-to-day operations.
Then we have brothers, Josh and Jermaine, in fabrication along with father and son, Steve and Sam, on the installation team. You can also find long-standing best friends, Martin and Rob, in the factory.
We said that we meant it literally!
Our team all undergo DBS checks and those working hands on are NVQ-qualified or completing an apprenticeship, so we’re confident that you’ll have a safe and skilful experience with us.
Our team are a big reason why most of our new business comes from existing customers who recommend us. We know our customers are happy: we send a customer review survey after every job. They’ve also rated us:
Design
Ben brings fresh and forward-thinking ideas. His enthusiasm in creating attractive yet practical designs will ensure you have plenty of ideas and suggestions to get the look you want. To do this, you’ll meet Ben in person to go through your requirements step-by-step.
Fabrication
At the heart of the company is our team of NVQ-qualified, highly skilled and experienced fabricators. Rob, who has been with the company for well over two decades, makes sure you can trust the quality of the windows and doors leaving the factory are of the highest standard.
Installation
Our expert fitting teams are NVQ-qualified in all aspects of their work. Steve, our longest serving fitter, has been with the company practically from the beginning. He’s now sharing his knowledge with the younger apprentices so they can carry on our traditions and high standards. The teams fit your bespoke windows and doors while keeping the disruption to you minimal. This includes cleaning up after themselves and removing the rubbish when they’re done. It’s the little things like this that we know make a big difference to your experience.
Customer Support
Once we’ve finished the installation, Martin (our Service Engineer) is here for you if any issues crop up. Like you, we want to make sure that your windows and doors remain in good working order throughout the 10-year warranty period (and long after that too).
Trade Counter
A friendly welcome awaits both trade and individual customers. Craig and ‘Dynamite’ Dave will use their years of experience to advise you on all things UPVC. Then, whether a front door needs adjusting, or you’re completely redoing some soffits and fascias, they’ll make sure you get the right products from silicone or screws right the way up to custom sized glass.
Utility Man
Adam is a vital member of the Birmingham Glass team, and he’s very popular with colleagues and customers alike. He takes charge of some of the most important jobs. He keeps the fabricators fuelled up by taking everyone’s breakfast order, ensures all areas of the building are kept tidy, and keeps an eye on all incoming and outgoing deliveries.
